OneList Waterloo Region
 Waterloo Region’s Child Care Application & Waitlist

For Support with your OneList Application:

 
  • For Technical Assistance with the OneList site, contact OneHSN Technical Support at:

Email: For assistance or information please e-mail us at: Support@OneHSN.com

Hours of Operation: Monday to Friday - 8:00 am to 5:00 pm (EST)

 

  • If you have questions about a specific program or if you are looking for information on the status of your application, please contact the child care program directly.

 

  • For support with School Board Operated Before and After School care, including registration, scheduling, billing, and tax receipts, please contact the appropriate school board:

 

Waterloo Region District School Board

Phone: 519-570-0003 x 4704

Email: care@wrdsb.ca

Online: https://www.wrdsb.ca/beforeafter/

Hours of Operation: Monday to Friday - 8:30 am to 4:30 pm (EST)

WRDSB Parent Handbook – Extended Day Programs

WRDSB Extended Day FAQ

WRDSB Schedule Change Instructions

 

Waterloo Catholic District School Board

Phone: 519-578-3660 x 2225 or 2484

Email: extended.day@wcdsb.ca

Online: https://www.wcdsb.ca/our-schools/register-for-school/extended-day-program/

Hours of Operations: Monday to Friday - 8:30 am to 4:30 pm (EST)

WCDSB Parent Handbook – Extended Day Programs

WCDSB Extended Day FAQ

 

  • For any other (non technical) concerns about your OneList experience, please contact:

The Region of Waterloo

Phone: (519) 575-4400 x 3278

E-mail: OneList@regionofwaterloo.ca

Hours of Operation: Monday to Friday - 8:30 am to 4:00 pm

 

Learn more about your child care options by clicking below:

 

 
Scheduled Maintenance – Thursday, November 19
 
Please be advised that scheduled maintenance will begin at 5:00 PM (ET) on November 19. During this time, access to the website and all associated services will be unavailable for approximately 2 hours.
Session: 0856f440-0e25-427e-8ee6-34b42bbce8b4
Request: 852ceee4-72ca-4079-91f4-8a25f1e45111
Timestamp: 11/8/2026 2:36:26 AM +00:00
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