Due to COVID-19, the province has ordered all regular child care programs to close. Parents are still welcome to apply but applications won’t be processed at this time. If you are a health care or other front line worker, check to see if you are eligible for emergency child care.
The child care subsidy application through OneList is temporarily unavailable.
To apply for child care subsidy online please click the following link: Child Care Subsidy Calculator and Application, or to apply by phone call the Child Care Subsidy office at 519-575-4400.
Welcome to the Region of Waterloo Child Care Registry
The online application for licensed child care
What is OneList?
OneList is the place where all applications for licensed care in Waterloo Region are submitted. You can also come here to apply for financial help to pay for child care, and special needs supports (if you have concerns about your child’s development).
This website includes child care centres (also called day care, preschool and nursery school), home child care, and registered before and after school programs. It does not include private care or unregulated care.
How to Apply
Apply for child care in just a few easy steps. See the OneList User Guide if you need more information or if you get stuck.
1. Create your account, entering your needs and preferences.
2. OneList searches for child care options based on your criteria.
3. Complete your application(s) for child care; apply for up to 10 centre-based programs and two home child care programs.
The program(s) you apply to will contact you when they receive your application and will give you an estimate for when a space will open up, if possible. They will also contact you when a space becomes available.
You can go into your account at any time to make changes to your contact information or applications.
Have questions? Check out our answers to common inquiries from parents.
Exploring Your Options For Quality Care
Licensed child care generally provides a higher quality of care. It follows standards set by the Ministry of Education around health, safety and how children best learn and grow. The Ministry regularly monitors and inspects these programs to ensure they comply.
See common questions to ask a child care provider and reach out to any licensed/regulated child care program to learn more or to arrange a visit.
Types of Licensed Care in Waterloo Region
You can apply for three different types of licensed care for your child. Below is some information on each type:
Licensed Child Care Centres (also called day care, nursery school or preschool)
For children from birth to 12 years old (some centres care for only certain age groups)
Typically available Monday to Friday, 7:00am-6:00pm
Full time and part time care is often available
Nursery schools are typically half days (mornings or afternoons)
Staffed with early childhood educators in good standing with the College of Early Childhood Educators
Licensed Home Child Care
For children from birth to 12 years old
May offer more varied hours of care than the centres (weekends and evenings)
Caregivers are approved and under contract with a licensed home child care agency
Before and After School Care (also called Extended Day Programs)
For children 4-12 years old, offered in most schools
Operated by school boards or licensed child care programs
Visit your child’s school board website for more information on these programs:
New Users Create an Account and choose a passphrase.
Returning Users Log In to your current account to review or make changes to your existing applications.
For technical support with your application, e-mail Support@OneHSN.com or call 1-888-722-1540.