OneList Waterloo Region
One Connection. One Application.
Create an Account   Log In

Welcome to the Region of Waterloo Child Care Registry

Emergency Child Care – School Age Children

The Region of Waterloo is coordinating an Emergency Child Care program from for school-age children while all elementary schools are closed to in-person learning. The program is being offered at no cost to parents who work outside of the home in eligible health care and critical frontline services. There are still spaces available in Emergency Child Care. Apply today if you are eligible.

If your family already has a space in Emergency Child Care, you do not need to reapply to keep your spot.

To access emergency child care, check to see if you are on the Ministry of Education’s list of eligible workers. If one or more parent/guardian is on the list of eligible workers and all parents/guardians in the household need to work out of the home, you can begin the application process for Emergency Child Care by clicking on “Waterloo Region Licensed Child Care” below.
For Emergency Child Care, please select the Region of Waterloo Licenced Child Care option. Once you have logged in, follow the step-by-step process in the OneList Waterloo Region User Guide to begin your application for Emergency Child Care.
  • In step one of the application process, select “Emergency Child Care” under “Program Times”.

In order to protect the health and safety of children and families who are using emergency child care we strongly recommend that you apply to one emergency child care program and use that program for the duration of the school closure. At this time most programs have spaces available, however, if the program which you have applied to has filled you may then apply to additional programs. If you have applied to multiple emergency child care programs, once you are deemed eligible and secure a space, please log onto Onelist and remove all other applications for emergency child care to ensure spaces can be offered to all eligible families in our community.


The online application for licensed child care

What is OneList?

OneList is the place where all applications for licensed care in Waterloo Region are submitted. You can also come here to apply for financial help to pay for child care, and special needs supports (if you have concerns about your child’s development).

This website includes child care centres (also called day care, preschool and nursery school), home child care, and registered before and after school programs. It does not include private care or unregulated care.


How to Apply

Apply for child care in just a few easy steps. See the OneList User Guide if you need more information or if you get stuck.

    1. Create your account, entering your needs and preferences.

2. OneList searches for child care options based on your criteria.

3. Complete your application(s) for child care; apply for up to 10 centre-based programs and two home child care programs.


The program(s) you apply to will contact you when they receive your application and will give you an estimate for when a space will open up, if possible. They will also contact you when a space becomes available.


You can go into your account at any time to make changes to your contact information or applications.


Have questions? Check out our answers to common inquiries from parents.


Exploring Your Options For Quality Care


Licensed child care generally provides a higher quality of care. It follows standards set by the Ministry of Education around health, safety and how children best learn and grow.  The Ministry regularly monitors and inspects these programs to ensure they comply.


See common questions to ask a child care provider and reach out to any licensed/regulated child care program to learn more or to arrange a visit.


Types of Licensed Care in Waterloo Region


You can apply for three different types of licensed care for your child. Below is some information on each type:


Licensed Child Care Centres (also called day care, nursery school or preschool)

  • For children from birth to 12 years old (some centres care for only certain age groups)

  • Typically available Monday to Friday, 7:00am-6:00pm

  • Full time and part time care is often available

  • Nursery schools are typically half days (mornings or afternoons)

  • Staffed with early childhood educators in good standing with the College of Early Childhood Educators


Licensed Home Child Care

  • For children from birth to 12 years old

  • May offer more varied hours of care than the centres (weekends and evenings)

  • Caregivers are approved and under contract with a licensed home child care agency


Before and After School Care (also called Extended Day Programs)


Learn more about your child care options by clicking below:



Getting Started


New Users Create an Account and choose a passphrase.

Returning Users Log In to your current account to review or make changes to your existing applications.


Need Help?


For technical support with your application, e-mail or call 1-888-722-1540.


Please wait...