OneList Waterloo Region

For Support with your OneList Application:

  • For Technical Assistance with the OneList site, contact OneHSN Technical Support at:

Phone: (888) 722-1540

Email: For assistance or information please e-mail us at:

Hours of Operation: Monday to Friday - 8:00 am to 5:00 pm (EST)


  • For support with School Board Operated Before and After School care, including registration, scheduling, billing, and tax receipts, please contact the school board:


Waterloo Region District School Board

Phone: 519-570-0003 x 4704



Hours of Operation: Monday to Friday - 8:30 am to 4:30 pm (EST)

WRDSB Parent Handbook – Extended Day Programs

WRDSB Extended Day FAQ

WRDSB Schedule Change Instructions

OneHSN Support will be closed for Good Friday on April 7th, 2023. We will respond to your request during regular business hours.

Website Guide (Parent/Guardian)

  • This guide is designed to show you how to use this website to its full potential and provide assistance with the use of the website. You can open the document as a PDF by clicking the 'Download' button below.

  • You must have Adobe® Acrobat® Reader® installed on your computer to view PDF documents. Click on the link below to download Acrobat Reader software.

Session: a305c100-83b4-437f-ab8b-29a1ef08967c
Request: 6e169fe7-fc20-45b5-b199-f26bb84b4c6f
Timestamp: 4/1/2023 1:29:07 AM +00:00

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