OneList Waterloo Region

Contact Us

Support By Phone

(888) 722-1540

You will need to provide your account email address and phone number (for security purposes) before information can be disclosed.

Online Support

For assistance or information please e-mail us at: Support@OneHSN.com

OneHSN Support’s schedule during the Holiday Season is as follows:

  • December 24 - 8am – 2pm
  • December 25 - Closed – Christmas
  • December 26 - Closed – Boxing Day
  • December 27, 30 & 31 – 8am – 5pm
  • January 1 - Closed - New Years
  • January 2 – Regular Hours 8 am – 5 pm

Our team will respond to your request during the above posted business hours. We wish you all a safe and happy holiday season.

Website Guide (Parent/Guardian)

  • This guide is designed to show you how to use this website to its full potential and provide assistance with the use of the website. You can open the document as a PDF by clicking the 'Download' button below.


  • You must have Adobe® Acrobat® Reader® installed on your computer to view PDF documents. Click on the link below to download Acrobat Reader software.
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