Help - Child Care Waitlist

For Support with your OneList Application:

For Technical Assistance with the OneList site, contact OneHSN Technical Support at:

Phone: (888) 722-1540

Email: For assistance or information please e-mail us at: Support@OneHSN.com

Hours of Operation: Monday to Friday - 8:00 am to 5:00 pm (EST)

For support with School Board Operated Before and After School care, including registration, scheduling, billing, and tax receipts, please contact the school board:

Waterloo Region District School Board

Phone: 519-570-0003 x 4704

Email: care@wrdsb.ca

Online: https://www.wrdsb.ca/beforeafter/

Hours of Operation: Monday to Friday - 8:30 am to 4:30 pm (EST)

OneHSN Support will be closed for Good Friday on April 10th. We will respond to your request during regular business hours.

This guide is designed to show you how to use this website to its full potential and provide assistance with the use of the website. You can open the document as a PDF by clicking the 'Download' button below.
Download
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